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SPECIALIST #02Active now

Sales

Answers new leads in under a minute

Leads answered in under 60 seconds — while you're still on the job

Responds to every inbound lead in under 60 seconds — any hour, any day — then qualifies it and schedules the appointment.

Hire this Specialist $300 / moReady for work
Answers new leads in under a minute
What it does

Meet your Sales Agent

Replies to inbound texts, web-form leads, and voicemails within 60 seconds — and calls missed calls back the same way, 24/7

Transcribes inbound calls and works the lead from what was actually said

Qualifies leads — scope, urgency, budget range, location

Offers appointment times during your business hours

Creates and updates customer records as conversations progress

Hands off to Bid Support when a quote is requested

How it supports you, in action

From a new lead to a booked job

User flow · Sales
You / customerNew lead comes inText, missed call, web form, or Google message
SpecialistAnswers in <60sFriendly first reply in the shop's voice, day or night
SpecialistQualifies the workTrade, scope, urgency, location — a real conversation
SystemProposes a timeOffers a 30-min window during your business hours
Hand-offHands off for a quoteIf they want a formal price, Bid Support takes it
Your callYou approve the edge casesFirm prices, after-hours, anything off-script waits for you
Works with the team

Where it sits in the line

Sales owns first touch, then hands the job down the line — so a lead never stalls between 'interested' and 'on the schedule.'

Feeds in
Marketing
tags the lead source
Hands off to
Bid Support
composes the quote
Customer Comms
runs follow-up
Logistics
dispatches the won job
Value to the business

What it’s worth to the shop

Speed is the whole game in the trades — the shop that answers first usually wins the job. Sales makes sure that shop is always yours, even at 9pm on a Sunday, and that no lead you paid to get ever slips through the cracks.

Wins the first-response race

Answers every lead in under a minute, any hour — so jobs stop going to whoever happened to call the customer back fastest.

Books the appointment

Runs the qualifying conversation and schedules the appointment during your business hours — no phone tag, no missed leads.

Never lets a lead go cold

Hands quiet leads to Customer Comms for follow-up, so the ones you already spent money to get don't quietly disappear.

<60 sec
response to a new lead, p95 — any hour
<10 sec
typical first reply
24/7
nights, weekends, holidays
You stay in charge

What runs automatically vs. needs your approval

Runs automatically
  • First response to every inbound lead
  • Qualifying conversation
  • Scheduling appointments during your business hours
Waits for you
  • Any firm price (it gives ranges only, below your threshold)
  • After-hours appointment requests
  • Anything off-script or outside normal scope — it asks you, it doesn't improvise
  • Marking a job won or lost

Speed is automatic; commitments are yours. Sales never quotes a firm price or promises staff without you.

Questions owners ask

Frequently asked questions

What does the Sales do?
Sales is your front desk for every inbound lead. It answers texts, missed calls, web forms, and voicemails within a minute — day or night — qualifies the work, schedules the job during your business hours, and logs the conversation in a place your managers can pick up if needed.
How much does the Sales cost?
The Sales is $300/mo, à la carte — hire it alone or alongside other Specialists. Every complete block of 5 Specialists you hire takes $100 off the monthly total, and the Office Manager is included free with any paid Specialist. No tiers, no seats.
What's included with the Sales?
Wins the first-response race — Answers every lead in under a minute, any hour — so jobs stop going to whoever happened to call the customer back fastest. Books the appointment — Runs the qualifying conversation and schedules the appointment during your business hours — no phone tag, no missed leads. Never lets a lead go cold — Hands quiet leads to Customer Comms for follow-up, so the ones you already spent money to get don't quietly disappear.
Do I need anything else to use the Sales?
Every outbound message is previewable on Today, and the first three drafts require owner approval so you hear the voice. Once the voice is calibrated, routine replies ship automatically and only edge cases (out-of-area, unusual price asks, sensitive scheduling) surface for your call.
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