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Specialist · 10Active
Logistics
Tomorrow's route and truck list ready by tonight
Logistics keeps the field day moving: it reminds customers before each appointment, texts them an arrival window before you roll up, and keeps every job’s work order and photos in order, synced with your scheduling tool.
What it does
- Sends each customer an appointment reminder so fewer of them no-show
- Texts an "on the way" message with an arrival window before you get there
- Creates and keeps each job’s work order current, synced with your field-service tool — Jobber today
- Captures job photos and documentation onto the job record
- Relays a customer’s reschedule reply straight to you
How you interact with it
Arrival texts go out automatically on the lead time you set — most shops pick about an hour. You can turn pre-arrival texts off if you’d rather; a customer’s reschedule reply comes straight back to you, not buried in an app.
How it helps your shop
The "are you coming?" calls evaporate when the customer already got the heads-up, and the job’s paperwork and photos are on the record without an end-of-day scramble — so the manager is running the work, not narrating it.
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